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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It offers elaborate info about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of tutorial videos demonstrating how to use our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, take a look at our comprehensive FAQ section, which comprises questions asked by actual individuals and offers practical solutions. We regulary update our Frequently Asked Questions section with new questions & answers in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can get in touch with our great team of technical support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you open will be replied to within one hour (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com